Reference

Syarat dan Ketentuan boba99 yang Berlaku untuk Akun Anda

These Terms and Conditions set out the rules that govern your account at boba99, covering how you access the lobby, how deposits via DANA, OVO, and GoPay are processed, and what we each commit to in this arrangement.

Account access subject to local lawDANA, OVO, GoPay deposits coveredIndonesia-region eligibility appliesTerms updated when policy changesContact support for term queries
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boba99 Syarat dan Ketentuan boba99 yang Berlaku untuk Akun Anda
ACCOUNT SECURITY STANDARDS

How We Protect Your Account Under These Terms

These Terms and Conditions are not just a policy document — they define the security and data commitments we make to every account holder at boba99. From the moment you register, we apply SSL encryption to all data transmitted between your device and our servers, covering your account credentials, payment details, and session activity. This section outlines the six core commitments we make under these terms: data handling, cookie use, account security, data retention, your right to request changes, and how to contact us on any of those points.

Data Handling

We collect only the account data necessary to verify your identity, process your DANA, OVO, or GoPay transactions, and deliver support. We do not sell your personal data to third parties. Your information is stored on secured servers and accessed only by authorised staff with a legitimate operational reason.

Cookie Policy

boba99 uses cookies to maintain your login session, remember your preferred language settings, and measure how pages perform. You can adjust cookie preferences in your browser settings at any time. Disabling cookies may affect how the lobby loads and whether your session stays active between visits.

Account Security Practices

Every login at boba99 runs through OTP verification sent to your registered mobile number. We strongly advise against sharing your account credentials with anyone. If we detect unusual login activity from an unrecognised device, we flag the session and may request re-verification before allowing account access to continue.

Data Retention

We retain account and transaction records for as long as your account remains active and for a further period as required by applicable operational and legal obligations. If you close your account, we will inform you of how long residual data is kept and under what conditions it may be requested or deleted.

Your Right to Request Changes

Under these Terms and Conditions, you have the right to request a review of the personal data we hold on your account, ask for corrections where data is inaccurate, or request account closure along with a summary of your data retention status. Submit these requests through live chat or email with your account ID.

How to Contact Us on Policy

For any question that touches on data handling, cookie use, or account security as defined in these Terms and Conditions, our support team is the right starting point. Identify the specific clause or concern in your message so we can route it to the correct team and give you a documented, clause-referenced response.

TERMS CONTACT PATHS

Where to Ask Questions About These Terms

If any part of these Terms and Conditions is unclear, or if you need to raise a concern about how a specific clause applies to your account, our support team handles term-related queries around the clock. Reach us through live chat on the boba99 site, by email, or via our Telegram channel — whichever channel suits you. We will respond with a clear explanation referencing the relevant clause, not a generic reply.

Live Chat Open the chat widget on boba99 any time you need clarification on a term or policy clause. Our team will point you to the exact section that applies to your account situation and give you a direct answer — no…
Email Support For written queries about these Terms and Conditions — for example, a question about how a specific rule affects your DANA or OVO deposit — email our support address.
Telegram Channel Players in Medan and Semarang who prefer quick mobile contact can reach our support team via Telegram. Send your account ID and the clause number in question and we will follow up with a clear, clause-specific reply — usually within…

Questions You Might Have About These Terms

The questions below cover the points our account holders most commonly raise when reading through these Terms and Conditions. Each answer references the relevant policy area directly. If your question is not covered here, reach our support team via live chat or Telegram for a clause-specific answer.

Yes. Every transaction you process through DANA, OVO, or GoPay on your boba99 account is covered by these terms. The terms set out how deposits are received, what counts as a confirmed transaction, and how disputes about payment status are handled. Regional eligibility conditions also apply to wallet deposits.

We post the updated version at boba99/terms-conditions/ and the change is effective immediately. We recommend checking this page periodically, especially before making a significant deposit. Continuing to use your account after an update is posted means you have accepted the new version of the terms.

Access depends on local law and is available only where permitted in your eligible region. We do not guarantee access from all areas, and we are not responsible for restrictions imposed by local network conditions or regulatory requirements. Check whether access is permitted in your region before opening an account.

Boba99 reserves the right to suspend or permanently close accounts that violate these terms, without prior notice. This includes accounts found to be sharing credentials, using automated tools to interact with the lobby, or providing false information during the account verification process. Funds in a suspended account are subject to review before any release.

We retain records for a period determined by our operational and legal obligations following account closure. When you close your account, we will communicate the specific retention period that applies. You can request a summary of what data is held and under what terms via email or live chat with your account ID.

We collect the information needed to verify your identity and process transactions — including your name, contact details, and the wallet details associated with DANA, OVO, or GoPay. We do not collect data beyond what is operationally necessary, and we do not sell your data to third-party marketing companies.

Contact our support team via live chat or email with your account ID and specify the data field you believe is inaccurate. Our team will verify the request against your account records and confirm the correction or explain why the existing data is correct. Requests are typically resolved within one business session.

Session cookies are used to keep you logged in and to maintain your settings while you move between the lobby, the live casino tables, and your account wallet. If you disable cookies in your browser, some features — including staying logged in between pages — may not work as expected. You can manage your cookie preferences in your browser settings at any time.

If a specific clause seems inconsistent with your account experience or you believe it has been applied incorrectly, contact support via live chat or Telegram and reference the clause number. Our team will provide a written clarification. If you disagree with the terms in full, the alternative is to close your account before further use.

Yes. All activity on your boba99 account — including placing bets on Liga 1 matches or European football markets in the sportsbook — falls under these Terms and Conditions. The same account eligibility, regional access conditions, and data handling rules apply regardless of which part of the lobby you are using.

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